Who we are
This website is operated by Golden Touch Spa.
Our website address is: https://nairobigoldentouchspa.com
Information we collect
Visitors are not required to create an account or provide personal information in order to browse this website.
When you visit the website, certain technical information may be processed automatically by our website hosting and security providers. This may include:
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IP address
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browser and device type
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date and time of access
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pages visited
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referring website
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general technical and security information
This information is used to operate, secure and improve the website.
Analytics
We may use website analytics services, including Google Analytics, to understand how visitors find and use our website.
Analytics information may include information such as pages viewed, approximate geographic location, device type and how visitors interact with the website.
We use this information to understand website performance and improve our services.
Cookies
The website may use essential cookies required for the website to operate correctly.
Analytics or third-party services may also use cookies or similar technologies where these services are enabled.
You can control or delete cookies through your browser settings.
Contacting us
The website may provide links or contact details that allow you to communicate with us by telephone, email, WhatsApp or another third-party communication service.
If you choose to contact us using one of these methods, the information you provide will be used to respond to your enquiry and provide the services you request.
Third-party communication platforms operate under their own privacy policies.
Who we share information with
We do not sell personal information.
Technical information may be processed by service providers that help us operate and secure the website, including:
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our web hosting provider
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website security and content-delivery providers
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analytics providers, where enabled
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communication providers where you choose to contact us through their services
These providers may process information only as necessary to provide their respective services.
Hosting and international data transfers
Our website infrastructure may be hosted or processed outside Kenya, including in the United Kingdom.
Where personal data is transferred outside Kenya, we take reasonable steps to use service providers and safeguards appropriate to the protection of that information.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including security, operational and legal requirements.
Technical server logs may be retained for a limited period for security and troubleshooting purposes.
Your rights
Depending on applicable data-protection law, you may have rights relating to your personal information, including the right to:
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be informed about how your information is used
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request access to personal information held about you
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request correction of inaccurate information
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object to certain processing
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request deletion of information where applicable
Security
We take reasonable technical and organisational measures to protect information processed through the website against unauthorised access, loss, misuse or disclosure.
External websites
Our website may contain links to external websites or services. We are not responsible for the privacy practices of those third parties, and you should review their privacy policies separately.
Changes to this policy
We may update this Privacy Policy where our website, services or data-processing practices change.
The latest version will always be published on this page.
Contact
If you have questions about this Privacy Policy or how information is handled, please contact us using the contact details provided on our website.